Refund Policy

Plans are currently activated through a manual payment process: you send payment via Easypaisa to the number shown at checkout, then send your payment proof to us on WhatsApp. Your plan is activated by hand once we confirm the payment was received — there is no automatic card billing.

Because activation is manual and tied to a specific billing period, payments are non-refundable once your plan has been activated and any part of that period's usage (AI optimizations, email/SMS sends) has occurred.

We will issue a full refund if: you paid but your plan was never activated within a reasonable time and you no longer wish to proceed, or you were charged in error (e.g. duplicate payment).

We will consider a partial or full refund at our discretion if the platform had a verified, sustained outage that prevented you from using the service you paid for during that billing period.

Refunds are not provided for: change of mind after activation, underperformance of AI-generated campaigns, delivery issues caused by third-party providers (Twilio, Plivo, carriers, email inboxes marking mail as spam), or your own SMS/email provider account being unconfigured or unverified.

Email saboorafzal94@gmail.com with your account email, the date of payment, and the reason for your request. We aim to respond within a few business days.

As we move to automated billing in the future, this policy will be updated to reflect standard subscription refund terms. The "Last updated" date above will change whenever this happens.